Naavie’s Frozen Yogurt (“we,” “us,” or “our”) operates the Naavie’s Frozen Yogurt website (https://naavies.com) and provides services at our frozen yogurt store located in Sanford, FL. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.

1. Information We Collect

We may collect the following types of information when you interact with our website or visit our store:

• Personal Information: Name, email address, phone number, and any information you provide when signing up for newsletters, promotions, or rewards programs.
• Payment Information: If you make an online purchase, we may collect billing and payment details securely via a third-party payment processor.
• Non-Personal Information: Data collected automatically, such as IP addresses, browser type, and website usage analytics, to help improve our services.

2. How We Use Your Information

We use the information we collect to:

• Provide and personalize your experience with our products and services.
• Process transactions and send purchase confirmations.
• Communicate promotional offers, events, and updates about our store.
• Improve our website functionality and customer service.
• Comply with legal requirements and prevent fraud.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With trusted third-party service providers that assist us in operating our website, processing payments, or analyzing website usage.
• To comply with legal obligations, such as responding to lawful requests from authorities or to protect our legal rights.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize repeat visitors and improve website functionality.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

6. Security of Your Information

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Children’s Privacy

Our website and services are not directed at individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

8. Your Choices and Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of receiving promotional communications by following the “unsubscribe” instructions in our emails.
• Adjust your cookie preferences through your browser settings.

To exercise your rights or inquire about your personal information, please contact us using the details below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Naavie’s Frozen Yogurt
200 W Lake Mary Blvd
Sanford, FL 32773
Email: [email protected]
Phone: (321) 363-3700